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Our Safety Pledge

No filter on how we look after you.

Good results start with safe treatment. At No Filter Clinic that means honest advice, qualified hands and proper checks at every step, whether it's your first consultation or your tenth laser session. This is our promise to you.

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01

A consultation before any treatment

We look at your skin type, medical history, medication and goals before we recommend anything. Any prescription treatment is only given after a face-to-face consultation with a qualified prescriber, and we never prescribe remotely. If a treatment isn't right for you, we'll tell you, even if that means not treating you.

02

Who we treat

We do not treat anyone under the age of 18. If you are pregnant, we can offer selected facials that are safe during pregnancy, and we'll talk you through which treatments to wait on until after your baby is born.

03

Looking after your wellbeing, not just your skin

Aesthetic treatment should help you feel like yourself, not chase an impossible ideal. As part of your consultation, we check that your expectations are realistic and that treatment is right for you emotionally as well as physically. If we have concerns, we'll talk to you about them openly and won't go ahead.

04

Patch tests where they're needed

Before laser treatment we carry out a patch test where appropriate, so we can see how your skin responds before we go further.

05

Experience treating every skin tone

We have extensive experience treating patients of colour, and we understand that darker skin needs a different approach. It can be more prone to pigmentation changes after treatment, so we tailor every plan to your skin type. We have deliberately chosen lasers and devices that are well suited to darker skin, including PicoSure Pro, DermaV and Sofwave. Settings are adjusted to your skin, and a patch test is carried out where needed, so you can be treated safely and confidently whatever your skin tone.

06

Trained, qualified practitioners with medical oversight

Our clinic is led by our medical director, Dr Sindhu Mazhar Siddiqi. All our injectors have GMC or NMC registration, and our therapists hold Level 4 qualifications in laser treatments. Every treatment is carried out by a practitioner trained on the specific device or product they're using. Our team keeps up ongoing professional training, so our skills stay current with the latest safety guidance.

07

Genuine products from trusted suppliers

We only use genuine products bought from UK-licensed suppliers, and all our products are CE marked. The batch number of every product we use is recorded in your notes, so it can always be traced.

08

Equipment we look after properly

We invest in top-of-the-line lasers and devices from leading manufacturers known for their safety and reliability, including PicoSure, DermaV, Cool Laser and Sofwave. Every device is serviced every year, so it continues to perform safely and precisely.

09

Prepared for the unexpected

Complications are rare, but we plan for them. We always keep hyaluronidase, which dissolves filler, and a full emergency kit on site. Our team is trained in basic life support, and we follow written protocols for managing complications, so that if something does happen, we act quickly and correctly.

10

Seeing beneath the skin

We use an ultrasound scanner to see beneath the skin before and during treatment. It lets us map blood vessels, locate existing filler, and treat with greater precision. Few clinics have this, and it adds an extra layer of safety, especially if you've had filler elsewhere.

11

Honest expectations

We'll tell you how many sessions you're likely to need, what downtime to expect and any possible side effects, in plain words. Results vary from person to person, and we won't promise what we can't deliver. Any before-and-after images we share are of genuine, unedited clients, used with their consent.

12

Your decision, your time

You'll get clear information and the chance to ask questions before you sign a consent form. No pressure, no hard sell, and no rush to book. For larger treatments, we encourage you to take time to think before going ahead.

13

Care after you leave

You'll be given verbal and written (email) aftercare advice and a direct way to reach us by phone during clinic hours or by email. If something doesn't feel right after a treatment, get in touch and we'll arrange a review.

14

Learning from every case

Any issue arising from treatment, however small, is discussed as an in-house case review, and we use what we learn to improve our treatment protocols. We report any adverse reactions to the MHRA Yellow Card scheme.

Our safety record

We have a caseload of over 20,000 treatments. In that time, we have had two vascular occlusions. Both were recognised immediately, treated with hyaluronidase and fully resolved.

Less serious issues, such as bruising, asymmetry, filler migration and lumps, are dealt with and resolved in clinic as part of your normal care, and are not counted as adverse event but are recorded for audit and quality improvement.

Every treatment carries some risk. We share this information because we believe you should know how carefully we manage it.

Insurance and accreditation

We hold full treatment and public liability insurance with Hamilton Fraser.

We are accredited by Save Face, the national register of accredited practitioners.

We were Highly Commended at the Safety in Beauty Diamond Awards 2023.

Our policies

We follow clear policies on chaperones, complaints, confidentiality and duty of candour. These are available on request; just ask a member of our team.

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What our patients say

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